Privacy Policy


Triscovery Srl recognizes the importance of protecting the privacy and rights of Users who use its site and its services. Internet is potentially a very powerful tool for the circulation of personal data; Triscovery is committed to respecting the regulations regarding the protection of personal data and security in order to guarantee safe, controlled and protected browsing of users.

This privacy statement may be changed in the future to ensure continued compliance with all applicable rules and regulations in the event of modification or update.

Users are advised to carefully read the rules applied by the company to collect and process personal data and continue to provide a satisfactory service.



When this Privacy Policy mentions " Triscovery ", "the Site", "the Company" refers to Triscovery Srl , a company registered with the Trapani Company Register n. 187004, VAT No. 02652010816 with registered office in Via Quiete, 14 - 91100 Trapani.

This Privacy Policy, which complies with the rules on the protection of personal data, describes the methods applied by the company to collect and process the personal data of the following subjects :

The user is informed that his personal data is stored and processed by Triscovery according to the methods and for the purposes listed below, in accordance with the methods and purposes permitted under the General Regulation (EU) 2016/679, dated 27 April 2016, on data protection (GDPR).



We cannot help users to book Activities nautical without information, for this reason we need some basic data when users use our services. Here are the categories of personal data that we process:

3.1. Personal data provided by users

3.1.1. The personal data and on 'Activities preferences that users share with us when they require price information, by registering with an account, signing up for newsletters, requesting assistance from clients and users who provide us with information when they use other services on our Web site or data included in user comments, reviews or messages sent via e-mail, telephone or chat. This data may include the name, last name, email address, phone number, the encrypted password, billing data and the date / time preferences and location necessary for selection of nautical activities and for the additional purposes stated in this section 4 of the Privacy Policy.

3.1.2. Sensitive data (for example, information relating to your health or disclosure of religious or sexual guidelines) that the User could voluntarily provide during a booking requesting transport or special needs , requesting cancellation or otherwise, requesting our team by phone customersupport via chat or by any means, when you make a reservation or at another time. We will use sensitive data only if and for the period strictly necessary to satisfy the User's request.

3.2. Personal data of third parties provided by the User

If the User intends to send the personal data of third parties, for example when he books on their behalf, he should provide us with the data of third parties only with their consent and after they have had access to this privacy statement.

3.3. Data relating to minors

Please note that Triscovery registration and booking services are not intended for children under 1 8 years.

3.4. Other personal data provided by users

We do not store any data of payment, this type of information is only sent to companies of any third trust me . Please see this Statement in section 4 for further details.

3.5. Personal data collected automatically

3.5.1. Information on visits and use of our website, through computer systems and software procedures used to operate the website during their normal operation following the use of Internet communication protocols. This category of data includes IP addresses or domain names of the users' computers connecting to the website, the URIs (Uniform Resource Identifiers) of the requested resources, the time of the request, the method used to send the request to the server, the size of the file received in response, the numeric code indicating the status of the response provided by the server (successful, error, etc.) type and version of the browser, language of the browser, operating system, geo-location, reference source, duration of visit, page views and navigation of the website, as well as information on the timing, frequency and model of use of the website and other parameters relating to the operating systems and IT environments of users. These data are used only to obtain anonymous statistical information on the use of the site and to check its correct functioning. The data could be used to establish liability in the event of potential computer crimes that damage the website.

For more details on cookies, please see the Cookie Policy.

3.5.2 . To the extent permitted by applicable law , when we receive additional information about Users, such as information on fraud detection and warnings from service providers and / or third-party partners for our fraud prevention activities.

3.6. Personal data collected by third parties

Some data is collected directly or indirectly from third parties. Here is an example of third parties with whom we share information:



Users' personal data will be processed by hand or by electronic means which are such as to guarantee, in relation to the purposes for which such data are communicated and collected, data security and confidentiality, as well as to prevent unauthorized access to such data , for the time strictly necessary to achieve the purposes of its collection.

The data will be processed at Triscovery's legal and operational headquarters and at the server farm and at the offices of the parties to whom such data may be communicated.

In general, we use users' personal data to provide the requested services, process payments, send marketing and promotional communications, notify important changes to the booking or to our website and to provide our content and announcements that we believe may be yours interest. In particular:

If the User refuses to provide his personal data, he may not obtain the services requested in relation to the purposes referred to in points of Section 4; furthermore, Triscovery could be prevented from providing the service correctly and to comply with the contractual obligations set out in the terms and conditions.

The User's refusal to provide his data or to give his consent for the purposes indicated in the points of section 4 implies that Triscovery will not be able to send the User his own offers indicated in the points of section 4.



We will process the User's personal data, where necessary, in order to :

5.1. fulfill a contract, or take measures related to a contract , also in order to provide the offer, process the payment and respond to requests and reservations made by the user;

5.2. respect the law and establish, exercise or defend our legal rights;

5.3. to pursue our legitimate interest :

5.3.1. improve our websites, features and products;

5.3.2. marketing;

5.3.3. improve our service and our offers;

5.3.4. guarantee the safety of the website;



Triscovery will ensure that all personal data is not disclosed and are processed so as to ensure its security and confidentiality, as well as imp Edire unauthorized access. All personal data and information provided by Users can be communicated, for the purposes indicated above, to the following categories of subjects:

6.1. Employees and / or collaborators of the company who provide assistance and advice in matters of administration, accounting , legal affairs, user assistance, IT systems and those responsible for maintaining the corporate network and app hardware / software equipment;

6.2. The nautical operators and all other parts to which the communication of the data is necessary for the execution of the contract.

6.3. The parties whose right of access to the data is recognized by law or by orders issued by the competent authorities .

6.4. The parties delegated and / or appointed by the data processing managers to perform activities related to the provision of the service.

For example, we share part of the data with the following third-party partners for the purposes described in section 4 of this privacy statement and in accordance with the data protection law: Google Analytics for the use of the website; Google AdWords for website usage; Lemon Way for payments.



We will store your personal information in relation to the services we provide to you. In addition to the above, if you are subscribed to our newsletter, we will keep your e-mail address for this purpose until you ask to be deleted.

Your personal data will generally be kept for a maximum of 4 years. However, we may retain your personal information for more than 4 years if we needed to fulfill our contractual obligations towards you and towards the law requires us to keep them for a longer period.



Some third parties to whom we may transfer your personal information may be located outside the EEA. In the event of a transfer, we will endeavor to ensure that appropriate safeguards are in place to protect your data which may include the inclusion in a data transfer agreement with such third parties to ensure adequate protection of your information.



According to the General Regulation (EU) 2016/679, of 27 April 2016, on data protection (GDPR), the following rights are recognized in relation to the processing of personal data:

9.1. Right of access. Users have the right to know the personal data we have collected about users and, in this case, to obtain a copy of such data and information on the processing.

9.2. Right of rectification. Users have the right to update, correct errors, modify data that may be inaccurate or incomplete.

9 .3. Right to cancellation. Users have the right to cancel or limit the processing of data or part of the data we have collected on users in the event that the processing is illegal or that the purpose for processing or storage has failed .

9.4. Right to object. Users have the right to object to the processing of user data in the event that the purpose of the processing is direct or that the processing should be interrupted for reasons related to the personal situation of the Users, unless they are able to demonstrate valid legitimate reasons to continue to process them or that the treatment is necessary for the exercise or the defense of the legal claims.

9.5. Right to data portability. Users have the right to receive a copy of the personal data provided by users in a structured and commonly used format.

9.6. Right of withdrawal. Users have the right to withdraw any consent they have provided in relation to the processing of personal data, although we may have other legal reasons for processing user data , such as keeping accounting and tax records.

To exercise your rights, send an email to or send the request by mail to the following address: Triscovery Srl , Via Quiete 14 - 91100 Trapani . In your request, you must clearly state:

The exercise of these rights is free, unless you make unjustified or excessive demands.



This website is owned and operated by Triscovery Srl

You can contact us:

10.1. by mail, to Triscovery Srl Via Quiete 14, 91100 - Trapani.

10.2. by phone +39 393.8942947

10.3. via email using